A missed service call is a missed repair order. AIfy answers every one, books into your schedule and follows up on the work that walked out the door, so your advisors can focus on the customers in front of them.
Lunch rush, overflow and after hours. Books by your rules for time, bay and advisor, and transfers to a person when the caller needs one.
Due-for-service reminders, declined-work follow-ups, missed appointments and open-recall outreach, by call or text.
Status calls answered from the repair order, so advisors stay on the drive instead of on hold.
Our team has worked in product and support on dealership service software, so the agent is built around how service departments actually run.
Integrations with your scheduler, CRM and DMS are scoped store by store, so we begin with what your systems allow.
Start with the calls nobody is answering today. Low risk, easy to measure.
Add daytime overflow once your team trusts how it books and hands off.
Turn on reminders, recalls and declined-work follow-ups to bring customers back.
We check your systems on the first call. Where direct booking is possible we connect to it; where it isn't, the agent captures the request and your team confirms.
It transfers them, or takes a message for the right advisor when nobody is in. Anything it's unsure about goes to a person.
Yes. You approve the greeting, the booking rules, the hours it works and the topics it won't discuss.
An after-hours pilot is the quickest start. The timeline depends on which integrations your store has enabled.